Information About You That We Get From Social Networks (like Facebook) If you play One Flag Studio games or access any of our other Services on a social network like Facebook, One Flag Studio receives certain information about you from the social network automatically. The information we receive depends on the One Flag Studio game you’re playing, the social network, and your privacy settings and your friends’ privacy settings on that social network. For example, One Flag Studio may collect and store some or all of the following information provided by the social network:
If you are unclear about what information a social network is sharing with us, please go to the social networks where you play our games to find out more about their privacy settings. Cookies and Automated Information Collection We and service providers acting on our behalf, like Google Analytics, store log files and use tracking technologies such as:
We and our service providers use these log files, tags, and tracking technologies to collect and analyze certain kinds of technical information, including:
Payment Information If you purchase a license to use in-game virtual currency or virtual items in a game you play on One Flag Studio, our third party payment processor will collect the billing and financial information it needs to process your charges. This may include your postal address, e-mail address and financial information. One Flag Studio does not collect or store your financial information, like credit card numbers. One Flag Studio may also obtain the billing and payment information that you provide when your purchase is processed by someone else (like Facebook, Apple or Google) such as when you purchase something in a game you play on a social network or that you downloaded on your mobile device. Customer Support Correspondence When you ask for help from our Customer Support team, we will collect and store the contact information you give them (generally, your name and e-mail address), information about your game play or activity on our Services, and your One Flag Studio game ID number. We will also store the communications you have with the Customer Service team and any information in those communications in order to provide support. Other Sources We may collect or receive information about you from other sources like third party information providers. We use this information along with information you provide us directly, for example, to help you and your friends connect or to serve you advertising more tailored to your interests. If you would like to learn more about how we keep your information secure, please see Security of Your Information.
The main use of the information we collect and store is to provide a better gaming experience, but there are other uses as well. The uses for which we collect and store your information include:
One important use of your information is communication. If you have provided your e-mail address to One Flag Studio, we willl use it to respond to customer support inquiries.
One Flag Studio does not share in any means the collected information for any purpose.
Third Party Advertising Including Tailored Advertising and Analytics We have advertising on our Services so we can continue to offer many of our Services for free. When advertisers or ad networks place ads in our Services, they may collect or we may share the following types of information from within our Services:
The information collected may be used to:
Information We Receive From a Social Network Where You Play Our Games or From Your Mobile Device To manage the information One Flag Studio receives about you from a social network, like Facebook, where you play our games, you will need to follow the instructions at that site for updating your information and changing your privacy settings. The privacy management tools for applications on Facebook can be found here. Accessing and Updating Your Information Held by One Flag Studio If you want to review, delete, or change the information One Flag Studio has about you or have additional questions, e-mail us at firstname.lastname@example.org. Stopping Use of Your Information If you no longer want One Flag Studio to make active use of your information, you may send an e-mail to Support@OneFlagStudio.com. Place “Delete My Account” in the subject line and include your first name, last name, e-mail address and your social network ID for the social network from which you access our Services (if applicable) in the body of the e-mail (for example, your Facebook user ID). We will respond to your request within thirty days. Please note that certain records, for example those relating to payments or customer service matters, will be held for legal and accounting purposes. If you have sent content through or posted content on the Service, we may not be able to delete it. Opting Out of Geolocation If you have previously allowed us to access your geolocation data, you can stop making geolocation available to us by visiting your mobile device’s settings for the relevant application or the “settings” page for the relevant game. Opting Out of Promotional Emails from One Flag Studio If you want to stop receiving promotional e-mails from One Flag Studio, click on the “unsubscribe” link in any promotional email from One Flag Studio. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective. Your unsubscribe or e-mail preference change will be processed promptly, and in no event longer than ten business days. . Opting Out of Third Party Tailored Advertising If you are interested in more information about tailored advertising and your choices to prevent third parties from delivering tailored web and mobile web advertising you may visit the following websites:
These opt-out tools are provided by third parties, not One Flag Studio. One Flag Studio does not control or operate these tools or the choices that advertisers and others provide through these tools. In addition, if you do not want to receive tailored in-application advertisements from third parties that relate to your interests in apps on your mobile device, you may opt-out by adjusting the ad tracking settings on your device. In addition, you can reset the “Advertising Identifier” (like an IDFA) from your mobile device’s settings page, which will prevent continued use of existing behavioral data tied to the previous “Advertising Identifier.” Please note that you may still receive in-app advertisements even if you opt-out of tailored advertising but they will not be based on your activity across unrelated web sites or apps.
Our websites and games may contain advertisements from Third Party Services, which are companies other than One Flag Studio that may link to their own websites, online services or mobile applications. We are not responsible for the privacy practices or the content of these Third Party Services. If you have any questions about how these Third Party Services use your information, you should review their policies and contact them directly.
Our websites and games are not for children under the age of 13 and we do not knowingly collect any personal information from children under 13. Children under 13 should not use our websites or games at any time. If we learn that we have inadvertently gathered personal information from a child under 13, we will take reasonable measures to promptly remove that information from our records.
How long we retain your information depends on why we collected it and how we use it. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements.